Policies, Terms and Conditions of the 100-vinos.com Virtual Store
Introduction
1.1 Welcome to 100-vinos.com, it is property of EBRESOFT INFORMATICA SLU B43835503 and registered in: Commercial Registry of Tarragona with the following registration data: Volume 2,167, folio 183, sheet no. T-33,041 of commercial name 100-Vinos, a store virtual dedicated to the sale of wines and spirits. These policies, terms and conditions apply to all purchases made in our virtual store. By making a purchase, you agree to these policies, terms and conditions. If you do not agree with any of them, please do not purchase from our store.
1.2 We reserve the right to update, modify or change these policies, terms and conditions at any time and without prior notice. It is the user’s responsibility to periodically review these terms and conditions to be aware of any changes.
Store Information
2.1 100-wines is property of Ebresoft Informàtica SLU, registered in Spain. Our tax identification number is B-43835503 .
2.2 The address of our virtual store is C/Sant Domenech nº 5 El Pinell De Brai CP 43594 . If you need to contact us, you can do so through our email info@100-vinos.com .
2.3 Orders can be placed by telephone or email. In the case of orders processed by telephone, these must be confirmed by e-mail. We disclaim any liability if this procedure is not followed.
Prices and Payments
3.1 All prices that appear in our virtual store are in € and include value added tax (VAT).
3.2 We accept the following forms of payment: Targeta, Paypal, Bizum and bank transfer.
3.3 Payment will be made at the time of purchase. Once payment has been made, a confirmation email will be sent to the user.
3.4 The client must send Ebresoft Informatica SLU, by email, a copy of the deposit, with the corresponding seal or mechanical authentication of the bank.
3.5 100-wines – Ebresoft Informatica SLU, reserves the right to modify prices without prior notice.
Shipping and Delivery
4.1 The products will be sent to the address provided by the user at the time of purchase. The shipping cost will be calculated based on the delivery address and the weight of the product.
4.2 We make every effort to deliver the products within the time indicated in the product description. However, we are not responsible for delays caused by the shipping service provider.
4.3 The user is responsible for providing an accurate and complete delivery address. If the package is returned to our store due to an incorrect or incomplete address, the user will be responsible for reshipping costs.
4.4 If the package is lost during shipping, we will try our best to solve the problem. If we are unable to locate the package, we will provide a full refund to the user.
4.5 The delivery period will be within 48-72 hours, depending on the autonomous community, this period can be extended in time due to external problems to 100-wines.
4.6 In the case of orders where some material is not available, Ebresoft Informatica SLU will contact you, giving you a delivery time.
Returns and Refunds
5.1 If the user is not satisfied with their purchase, they can return the product within 14 days from the delivery date. The product must be in the same condition in which it was received, unopened and in its original packaging.
5.2 The user is responsible for return shipping costs. Once we have received the product, we will provide a full refund within 14 days.
5.3 Returns of personalized products or products that have been opened will not be accepted.
Intellectual property
6.1 All content of our virtual store, including images, texts and designs, are the property of Ebresoft Informàtica SLU and are protected by intellectual property laws.
6.2 The reproduction, distribution, display, transmission or exploitation of any content of our virtual store is prohibited without our express written permission.
Privacy
7.1 We are committed to protecting the privacy of our users. For more information about how we handle your personal information, please see our Privacy Policy.
7.2 You can access, rectify and delete the data, as well as other rights, as explained in the additional information that you can consult in the privacy policy section of the website https://www.100-vinos.com/xxxxxxxx/politica -Of privacy
7.3 If you provide the data to 100-vinos, you are approving that we enter them into a database and we can collect commercial information with them.
Limitation of Liability
8.1 We are not responsible for any direct, indirect, incidental, special or consequential damages that may result from the use or inability to use our virtual store.
8.2 We do not guarantee that our virtual store is free of errors or viruses, or that your access to it will be uninterrupted.
8.3 In no event will our liability exceed the purchase price of the product in question.
Applicable Law and Jurisdiction
9.1 These policies, terms and conditions will be governed by and construed in accordance with the laws of Spain, without giving effect to any conflict of law provisions.
9.2 Any dispute arising in connection with these policies, terms and conditions will be resolved exclusively in the courts of Tarragona, Spain.
Warranty
10.1 Validity of the guarantee: if the product has an expiration date, it has its own expiration date and is guaranteed to date, as long as the products are stored and used under normal conditions. If the products do not have a date, they will have a Valid for 3 years from the date of packaging. The products may undergo organoleptic changes without this becoming a defect of the products, since it is typical of the products sold that they have an evolution of their properties due to their aging.
10.2 In the case of defective goods, the customer must request the RMA number and fax us the following:
-Detailed list of the merchandise to be returned, reason for return, invoice number and date.
Once the documentation is received, it will be reviewed and, if applicable, a return number will be assigned. This return number must be stated on the shipping packaging, clearly visible, and will be sent to our warehouse to:
Ebresoft Informatica SLU
100-Wines
C/ Sant Domenech 5,
CP43594 El Pinell de Brai
Tarragona
Spain
Once received and accepted, we will proceed to replace the merchandise or refund the amount.
Defective products must be sent in their original packaging.
10.3 Ebresoft Informatica SLU, reserves the right to not accept the return of merchandise if the steps described above have not been followed.
General disposition
11.1 These policies, terms and conditions constitute the entire agreement between the user and 100-vinos regarding the use of our virtual store and replace any previous agreement.
11.2 If any provision of these policies, terms and conditions is held invalid or unenforceable, that provision will be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intention of the parties, and the remaining provisions will follow. being valid and applicable.
The parties, the user or client expressly renounce their own jurisdiction if they have any, and any litigation that may arise in relation to the execution and interpretation of these conditions is submitted to the Courts and Tribunals corresponding to our headquarters in Gandesa, Tortosa, Tarragona or Barcelona, in this order of powers.
11.3 Our failure to exercise any right or provision of these policies, terms and conditions shall not constitute a waiver of such right or provision.
Last update date: 11/08/2023
